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General business · Zoho

Zoho CRM

A low-cost, full-featured CRM inside the wider Zoho app family.

Advisor notes

Good fit: Cost-conscious teams that want depth and other Zoho apps. Typical team: 1–500 users.

Look elsewhere if: Teams that need polished support.

Strengths

  • Free for up to 3 users
  • Strong feature-to-price ratio

Watch-outs

  • Interface varies across modules
  • Support quality is uneven

Google WorkspaceMicrosoft 365

Pricing

Source: Zoho (paid tiers confirmed via third-party guide), checked Oct 14, 2026. Published

FreeFreeUp to 3 users
Standard$14 /user/mo
Professional$23 /user/mo
Enterprise$40 /user/mo
Ultimate$52 /user/mo

First-year cost on the entry plan

TeamFirst year
1 user$168
5 users$840
10 users$1,680
25 users$4,200

Questions to ask Zoho

  • What does the next tier cost, and when would we need it?
  • Are onboarding fees required?
  • Which integrations are included vs paid?

CRM advice for b2b sales teams

Related terms

Free plan

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