General business · Freshworks
Freshsales
An AI-assisted CRM with built-in phone and email at the lowest serious entry price.
Advisor notes
Good fit: Small sales teams that want calling and email without add-ons. Typical team: 1–200 users.
Look elsewhere if: Teams that rely on a large integration marketplace.
Strengths
- $9 entry tier with Freddy AI
- Phone and email built in
Watch-outs
- Smaller integration marketplace than HubSpot or Pipedrive
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Pricing
Source: Freshworks, checked Oct 14, 2026. Published
Growth$9 /user/mo
Pro$39 /user/mo
Enterprise$59 /user/mo
First-year cost on the entry plan
| Team | First year |
|---|---|
| 1 user | $108 |
| 5 users | $540 |
| 10 users | $1,080 |
| 25 users | $2,700 |
Questions to ask Freshworks
- What does the next tier cost, and when would we need it?
- Are onboarding fees required?
- Which integrations are included vs paid?
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