Definition
A feature sold separately from the base plan, such as lead generation tools, AI features or extra storage.
Paid add-on explained
Add-ons are where CRM costs grow quietly. Pipedrive sells LeadBooster and Campaigns separately; Salesforce's Agentforce for Sales add-on starts at $125 per user.
List the features you need, then check whether each one is in the plan or an add-on before comparing prices.
Where Paid add-on comes up
CRMs mentioned