Definition
Costs that raise the real price above the advertised per-user rate: required onboarding, seat minimums, add-ons and usage charges.
Hidden fees explained
They aren't usually hidden in the legal sense; they're on the pricing page or in the quote. They're hidden in the sense that comparisons by sticker price miss them.
Our directory lists every extra cost we found on each vendor's pricing page.
Where Hidden fees comes up
Services